Arrival & Departure
  • The culinary team working on a dish

Join Our Team

Positive attitudes, exceptional customer service skills, and teamwork make The Rimrock a hotel like no other. Our continued success is because of our employee contributions, and we take pride in promoting from within and helping our employees further their careers through personal and professional growth and development.

Our Culture

Our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. It is our mission to create personal connections and experiences while honouring our values of Time, Communication, Team, Integrity, and Excellence through transparent communication, mentorship, and growth. 

Here at The Rimrock Resort Hotel, we welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty.

Employee Experience

Four-Diamond Expectations

How our employees feel is paramount to the experience of both guests and staff. Driven by genuine connections, we want our teams to be as stunning as our views and their smiles to be as big as the surrounding mountains.

In addition to authentic interactions with our guests, we have a four-diamond mindset and appearance policy, as well as steps of service protocols in place for all. We know that these expectations require time and attention from every team member, every day — and for these big efforts, we have very big rewards! 


Staff Accommodations

Accommodation is available for all full-time employees at an affordable rate. Employees can move in on their first day and stay throughout their full-time employment. We have different housing styles available depending on your role and tenure within the hotel.


Perks & Benefits

To be an excellent ambassador of our four-diamond experience, you must first familiarize yourself with it! Enjoy discounts on Food & Beverage, Guest Rooms, Spa Treatments and Fitness Facilities that you can share with friends and family. We also offer affordable meals from our Staff Cafeteria, seven days a week, and a complimentary transit pass.


Employee Events & Activities

Each month, we offer a range of organized activities to help personalize your employment experience and become true locals in our community. Examples of popular activities include hiking, white water rafting, trivia nights, monthly Calgary shopping trips, and many more!


Post-Secondary Co-Ops & Internships

The Rimrock is focused on developing future hospitality professionals through co-op and internship opportunities. Short-term contracts are available for students enrolled in Hospitality and Culinary post-secondary programs throughout the year. Enjoy access to all our perks and benefits, and get special focus from HR and Management to complete your co-op and internship requirements.


Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.

Find the Right Career for You

Here at The Rimrock, we are committed to providing each team member with the opportunity to explore the Canadian Rockies the same as our guests would. We foster a balanced working lifestyle where employees are encouraged to share their adventures with our guests. Think you have what it takes to be a four-diamond ambassador? Apply now!

Arrival & Departure