Public Entrance
There is an accessible route between the public entrance to registration area, accessible guest rooms, restaurants, meeting rooms/ballroom areas, and spa services
Learn About
Accessibility at The Rimrock Resort Hotel
At Rimrock Banff, accessibility is part of our commitment to care. Every guest deserves to experience the beauty of the mountains with ease and comfort, and we have designed our accommodations, amenities, and services to reflect that belief. Whether you are planning your stay or are already with us, our team is here to support your needs and ensure your time feels effortless. For details on accessible rooms and features, please see the information below, or reach out directly with any requests or questions.
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Main Entrance and Lobby
The hotel’s front doors and lobby front desk are directly accessible from the driveway, with no steps up or down to enter the lobby.
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Lobby’s Restroom
Fully accessible.
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Parking
The parkade has a wheelchair lift to bypass the stairs. Please ask our team for assistance with the lift.
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Social
Fully accessible from the main entrance.
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Listening Room
Fully accessible from the main entrance.
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Parkers Table
Fully accessible from an alternative entrance.
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The Market
Fully accessible from the main entrance to service counter.
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Bathhouse
All spa rooms are fully accessible.
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Fitness & Pool Centre
Our fitness center and changerooms are both fully accessible to enter; however, the hot tub, pool, sauna, and steam rooms are not accessible.
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Meeting Spaces & Ballrooms
Fully Accessible
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Elevators
Additional Accessibility Information & Services
- Guest requiring assistance with parking will be offered valet service for the equivalent of self-parking.
- Service animals welcome throughout the hotel and property
- Hotel provides assistive listening devices for meetings upon request
- Guest room televisions have closed captioning or closed captioning decoders provided
- Braille inside elevators
- Our staff is always available to help read printed or visual information to guests who require assistance.
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Classic Room
250 – 350 sq/ft 1 King or 1 Queen or 2 Queens Alpine ViewA private sanctuary in the Rocky Mountains, these well-appointed guestrooms offers subtle elements of classic design and upscale amenities overlooking the property.
Accessible Features
- Wheelchair Accessible Room with Wide Doorways (32 inches)
- Transition Ramps
- Wheelchair Accessible Bathrooms with Roll-in Shower
- Mounted Grab Bars
- Hearing Impaired Set-up for Emergency Situations (Strobe Lights)
