The Rimrock is proud to be a diverse and inclusive hotel and business. Focus on inclusivity for all guests and team members is part of our foundation
Ensuring our guests with physical limitations have access to all or as much of the property as all other guests is a priority.
Please find below, highlighted information to assist you in ensuring that we can meet your needs while with. Our mission is to make a connection to last a lifetime and we recognize that being able to make the most of your experience is pivotal in achieving this.
Arriving at The Rimrock from our main driveway is our best suggested option for all guests requiring wheelchair access. The hotel’s front doors are directly accessible from the driveway and there are no steps up or down to enter the lobby. The front desk is wheelchair accessible and there are no steps up or down to approach the front desk.
The lobby’s restroom is fully accessible
Entering the hotel from our parkade does require 3 stairs – a wheelchair lift is available at this location however requires staff assistance to be used.
Guest requiring assistance will be offered valet service for the equivalent of self-parking.
Number of wheelchair accessible guest rooms: 7
Room Type: Standard 2 Queen (6), Standard 1 King (1) Accessible Features: Wheelchair accessible room with wide doorways (32 inches), transition ramps, wheelchair accessible bathroom with roll-in shower (4), grab bars mounted, hearing impaired set-up for emergency situations – strobe lights.
Larkspur Lobby Lounge – Fully accessible from main entrance
Eden Dining Room – Fully Accessible from main entrance
Primrose Dining Room – Fully Accessible from alternative entrance
*Main entrance stairs are required to access Divas Lounge – Not Fully Accessible; stairs are
required to access this location at main entrance and no alternative access is available.
Coffee Shop – Fully Accessible from main entrance to service counter
All spa rooms are fully accessible.
- Massage table can be lowered upon request.
Access to our fitness centre is fully accessible
Change rooms are fully accessible
Hot Tub & Pool – Not Fully Accessible *Stairs to enter *no lift onsite*
Fitness Room – Accessible
Sauna & Steam Rooms – Not Fully Accessible *Door Jam must be stepped over to enter
Connectivity Corner (Business Centre) – Fully Accessible
Meeting Spaces & Ballrooms – Fully Accessible
Elevator access required to access meeting space
Service animals welcome