Conference Services Manager
Jocelyne has had an extensive career in the hospitality industry, starting at Fairmont Banff Springs in 1989 and working in various positions such as Housekeeping, Room Service/Banquets, Group and Tours, Concierge, and Guest Services. Jocelyne has gained experience in multiple departments, allowing for a well-rounded understanding of hotel operations.
After working at Fairmont Banff Springs, Jocelyne moved to another local property to continue her growth in hospitality, specifically in Sales and Conferences. During this time, she continued to work at Fairmont Banff Springs, demonstrating her dedication to the industry and commitment to professional development.
In 2011, Jocelyne joined The Rimrock Resort Hotel as a Conference Services Manager. This role involved organizing and managing conferences and events, ensuring a smooth experience for guests and clients.
Lastly, Jocelyne expresses her excitement to join the Accor family. Being part of Accor would provide Jocelyne with new growth opportunities and allow her to continue sharing her enthusiasm for the Banff area and the hospitality industry.
Jocelyne’s career journey showcases her dedication to the hospitality field, her versatility in different roles, and her passion for providing excellent service to guests and clients.